Terms & Conditions - Frequently Asked
Your deposit stays in your account wallet until you play, withdraw, or request closure. Unused accounts are not subject to dormancy fees at 877bat. You can withdraw unused deposits at any time by requesting a withdrawal to your original JazzCash, Easypaisa, Raast or bank account.
No. One account per person is required under our terms. Multiple accounts tied to the same phone number, email, or payment method may be closed without notice, and any balance forfeited. This prevents fraud and keeps the platform fair for everyone.
Game outcomes are final once the round completes. Refunds are not issued for lost rounds. If you believe a game malfunctioned or a transaction failed to credit, contact support with your account ID and game ID, and we'll investigate.
Withdrawals to JazzCash, Easypaisa and Raast usually process within minutes once verified. Bank transfers may take one to two business days depending on your bank. We'll notify you of any delays or verification holds via your registered email.
Request account closure in your Settings menu or via support. Any remaining balance will be returned to your original payment method within a few business days. A closed account cannot be reopened under the same phone number or email for 30 days.
Yes. Open your Account menu and tap History to see all your game rounds, bets, results and payouts. Each round shows the timestamp, game name and outcome. If you dispute a specific round, take a screenshot and send it to support with your account ID.
You can add new payment methods and withdraw to different accounts under the same local payment service. JazzCash deposits can be withdrawn to any registered JazzCash number. Bank transfers must match your verified account holder name.
